Shipping Policy

In-Stock Guarantees

All residential units are guaranteed to be in-stock. Residential units are categorized as 5-tons or smaller, single-phase, York equipment. Substitutions of equal or better product are allowed at the same price as matching equipment. If unit is asked for the same-day and not available until the following day a 5% discount will be given. Anything after 1 day availability will be given a 10% discount. Applies only to individual pieces of equipment, not the entire order.

What it means: No more hassles and delays waiting for equipment. You and your customer are happy. If we don't have the product locally we will get it for you full freight allowed. You get the product at a discount and we pay the freight.

Same Day Delivery

Any equipment ordered by 9:30 A.M. will be delivered within a 25-mile radius same-day. All equipment ordered by 3:30 p.m. for out of town shipments will be loaded the same day.

What it means: Tight work schedules can be met. Get those jobs that no one else can do because it needs to be done immediately. Get your crews out early the next morning instead of keeping them waiting for morning deliveries. Better productivity, better customer service, better profitability for the contractor.

Next-Day Parts

Any residential York system bought from Virginia Air by the servicing contractor from the present date will be covered under this plan. Any part not available in stock will be sent from another source at no extra charge.

What it means: Many of today's HVAC companies rely heavily on the service portion of their business. Better parts availability means better service and minimizes customer downtime. Happier customers leads to more customers which leads to a more successful business.